Capco Global AI Development Lab

• Designed and deployed a generative AI tool that assessed client needs and matched them with technology use cases previously delivered by the firm, reducing the time of technical sales proposals from initial draft to client pitch by four days.
• Utilized multiple AI models from OpenAI, Google, Microsoft, and Anthropic to execute automated regression testing, improving internal and client AI enterprise tool output accuracy by 53% from the previous benchmark.
• Collaborated with colleagues at the Capco Global AI Development Lab team to assess complex operational bottlenecks (e.g., new project onboarding pace) across the firm and develop AI solutions to be deployed globally.
• Organized and led five+ seminars, as well as a firm-wide hackathon for the Capco’s Canadian office to teach consultants AI fundamentals and enterprise tools, resulting in a 45% increase in the adoption of the office’s AI tool suite.

Top Five Canadian Bank, Large-Scale Wealth Transformation

• The project task was to plan and execute a large-scale digital transformation across one of Canada’s largest banks.
• Developed strategic models analyzing data from 100+ financial institutions to define migration criteria and KPIs, translating high-level executive goals into day-to-day operational transformation workflows.
• Published seven High-Level Requirement Documents to outline complex processes and software interactions as part of the transformation to align various technical and non-technical teams on the overall goals of the project.
• Created dashboards and sales insights for the GTM team to generate $1.5M+ in revenue through client priority targeting, with opportunities defined in forward-deployed technology rollouts and AI-driven process optimization.
• Worked with the QA, Cutover, and Operations teams to prevent 90+ data loss events by dissecting individual technical workflows and documenting complex and significant in-flight process scenarios that could occur during periods of cutover.

• Drove the beta launch of VosynVerse, a consumer AI product that offers real-time translation and context explanation to media content, by delivering 100% of the MVP scope and resolving 97% of defects pre-release.
• Coordinated six product management teams, 150 engineers, and 20 UI/UX leads to successfully deliver over 70+ features.
• Managed feature prioritization by assessing core functionality, technical feasibility, long-term impact, and value in relation to the product’s go-to-market strategy and drafted a comprehensive roadmap for the entire AI VosynVerse product lifecycle.
• Directed Agile development of VosynVerse’s core front-end, delivering 15 critical improvements around content recommendation displays that led to an 18% increase in the average amount of time users spent on the platform.
• Overhauled product team sprint reporting and executive update workflows, elevating communication efficiency by 65%.

• Coordinated cross-departmental campaigns and redefined fundraising strategies using six data-driven user personas, leveraging demographic market research to generate $1.1M in total revenue.
• Established and analyzed quantitative metrics to track donor incentive utilization, leveraging the insights to drive a complete redesign of fundraising offerings which led to a 50% increase in patron engagement during fundraising activities.

Master of Science in Management (MSc), Digital Management

• GPA: 3.9/4.0 | Top 1% of the MSc program | Recipient of the Ivey MSc Excellence Award

H. Bachelor of Arts – Peace, Conflict, & Justice Specialist

• Graduated with High Distinction | Dean’s List Scholar | Victoria College